We take pride in the consistency and performance of our tools, and for that, we offer you a 100% No Hassle Money Back Guarantee. When you buy Premium and think our tool is not working correctly, you can email us at [email protected] and claim your money back. Please note you must have a valid reason for asking for money back.
The following scenarios are not covered under the Money Back Guarantee.
- The One-time Access Plan is not covered under the Money Back Guarantee.
- Suppose you have subscribed to two different purchases, one being one-time access and the other being either PRO or Enterprise plan. In that case, the one-time access plan is not refundable, and the other is refundable if you have not used any queries.
- The premium plan you have subscribed to at a discounted price or during the sale is not covered under the Money Back Guarantee.
- The Automatic Rebilling or Recurring charge is not covered under the Money Back Guarantee. At checkout, you are given the option to choose Automatic or Manual Rebill; if you choose Automatic Rebilling, you only get a recurring charge.
- In the case of the PRO or Enterprise plan, the Money Back Guarantee applies if you have used less than 5% of submissions. Once you use more than 5% of the allowed submissions, it is no longer covered under the guarantee.